COVID-19 Process & Procedure Overview

 

Due to Coronavirus (COVID-19),  we have closed our yoga and movement studio at River Family Wellness.  Please keep checking back for updates on re-open information.  

Thank you for your patience as we implement strict patient screening and COVID-19 Safety Processes and Procedures.

 

Acupuncture and Massage services will resume with medical necessity and all of the necessary safety precautions in place. 

 

We ask that you only come into the clinic if you feel it is medically necessary and you are not exhibiting or have:

 

  • Fever or any upper respiratory/flu symptoms in last 7 days, including chills, body aches, new loss of smell or taste, nasal congestion, shortness of breath, sore throat, cough, severe headache, vomiting or diarrhea.

  • Anyone in your home has had fever or any of the above mentioned symptoms in the last 14 days

  • You have been directly exposed to a confirmed COVID-19 positive person in last 14 days

  • You have traveled by air in the last 14 days

  • You are immune compromised or have moderate to severe preexisting respiratory conditions

  • You are over 65 and have moderate to severe underlying health conditions

These are the additional precautions we are taking to keep you, our staff and providers safe during this unprecedented time:

*We are asking that everyone wear a mask to their appointment (may be removed as needed during the appointment time).   The staff and providers will also be wearing masks.

*Please wait to enter our office no earlier than 5 minutes to your appointment start time.  This will allow proper physical distancing as much as possible.  

*Please avoid congregating in our front desk/lobby waiting area, and keep a 6 foot distance from our staff once you have paid, to make future appointments.    

*We are keeping the office clean and sanitized: We have instituted extra precautionary measures to ensure that viruses and other pathogens are not spread by contact with surfaces.  (Continuing to practice universal precautions such as diligent hand washing, regular cleaning and disinfecting, limiting appointments, changing every linen in between patients, disinfecting surfaces, door knobs, entrance handles, etc.)

*If you feel you would need to cancel your appointment because of any symptoms from the above list, our 24 hour cancellation fee is waived during this time.

 

We know that acupuncture and massage are an important part of your healthcare!  We look forward to supporting you during this time of uncertainty.  

  

Wishing you Health & Happiness,

Dawn, Jason and our whole River Family Wellness Staff

Are you sick? How to know if you have COVID-19.


If you have signs of illness, it's possible that you have allergies, the common cold or the flu. If you have a high fever, dry cough, and/or shortness of breath, or two of the more following symptoms: Fever, chills, repeated shaking with chills, muscle pain, headache, sore throat or new loss of taste or smell, contact your primary care physician. They will help determine if you need to be seen immediately. In any case, if you are not well, it is best to stay home and limit your contact with others until you are healthy again.

River Family Wellness

Callicoon, NY

(845) 887-9004

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